Vaperz Corner Return’s Policy
Goods being returned as faulty must come back in their original boxes. Goods being returned as unwanted must come back in a new, unopened and un-used condition.
At Vaperz Corner we will do our utmost to resolve any issues you are having with your purchase. Please contact us and we will discuss your options further. All electronic cigarette components have a limited life span and will eventually need to be replaced.
All products except E-Liquids and Disposable Vapes can be returned to us within 28 days of purchase providing the item is still in original, unopened and unused condition. Please let us know within 28 days of receipt if your item is damaged or faulty and we will replace it or refund where possible.
E-Liquids cannot be returned under any circumstances, if we have sent out the wrong order we will send out a replacement immediately once we receive confirmation that the wrong item has been returned. All batteries have a 28 warranty that covers electrical faults, please note E-Cigs batteries can be fragile and we will not cover physical damage or wear and tear. If the battery is DOA or faulty within 28 days, email us and we will send out a replacement.
Any advanced kit with a 3-month warranty will cover the main body only and not chargers and batteries; the warranty for these devices will not cover physical damage or wear and tear. All chargers and batteries will have a 28 day warranty.
All electrical items such as box mods will have a 3 month warranty.
All products are thoroughly checked and tested by the manufacturer before they are dispatched to us. However, we also know there is a small chance that a product could arrive dead or faulty, if this is the case please inform us immediately to arrange an exchange.
Returns are to be paid by the customer. We do not cover any postage or courier for returns. If you have any questions please contact us at the contact tab at the top of the website. If you wish to return an item, please email us providing the following information.
All goods must be returned in the original packaging.
– Order number
– Reason for return (faulty, change of mind, etc.)
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